I Want To Cancel The Order
Thank you for choosing Glossy Jewel for your jewelry needs! We understand that circumstances may arise where you need to cancel your order. Please read our cancellation policy carefully before proceeding.
Cancellation Policy
At Glossy Jewel, we strive to provide you with the best customer service and satisfaction. However, due to the nature of our business and the personalized nature of our products, we have a limited cancellation policy.
Eligibility for Cancellation
You are eligible to cancel your order if:
- The order has not been shipped yet.
- The order has not been customized or personalized.
How to Cancel Your Order
If you meet the eligibility criteria mentioned above and wish to cancel your order, please follow these steps:
- Contact our customer service team immediately at connect@glossyjewel.in or call us at +919824815100.
- Provide your order number and a brief explanation of why you would like to cancel your order.
- Our customer service team will review your request and confirm the cancellation if it meets the eligibility criteria.
- If your order is eligible for cancellation, we will process the refund according to our refund policy.
Refund Policy
Once your order has been successfully canceled, we will initiate the refund process. Please refer to our refund policy for more information on our refund process and eligibility criteria.
Contact Us
If you have any questions or concerns about canceling your order, please feel free to contact our customer service team. We are here to assist you and provide the best possible support.
Thank you for your understanding and continued support.
Sincerely,
The Glossy Jewel Team