Refund policy

by Diamlux Fine Jewelry

At Diamlux Fine Jewelry, customer satisfaction is our top priority. Please read our refund policy carefully before making a purchase.

Non-Return Policy – Repair Service Only

* All our jewelry pieces are final sale; returns or exchanges are not accepted.

* Each item is handcrafted and undergoes strict quality checks before shipping.

* We stand by the craftsmanship and durability of our products.

* In case of any issue, we provide repair services to restore your piece.

* Repairs are offered for manufacturing or quality-related concerns.

* Customer-caused damage may incur additional repair charges.

* Shipping costs for sending items for repair are the buyer’s responsibility.

* Our expert jewelers ensure every repair is handled with care and precision.

* We are committed to keeping your jewelry shining for years to come.

* By purchasing, you agree to our no-return, repair-only policy.

Email us at diamluxfinejewelry@gmail.com or contact us at +919316854034 with your order ID, issue details, and product photos.

Diamlux Fine Jewelry reserves the right to refuse a refund if the product does not meet our repair service conditions.