Shipping policy
At Diamlux Fine Jewelry, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below:
1. Order Processing Time
Ready-to-Ship Items: Dispatched within 2–5 business days.
Customized / Made-to-Order Items: Crafted and shipped within 7–15 business days, depending on design complexity.
2. Shipping Within India
Standard Shipping: Free on all orders.
Estimated Delivery: 3–7 business days after dispatch.
All shipments are fully insured and sent via trusted courier partners.
3. International Shipping
We offer worldwide shipping. Charges vary based on location and order value.
Estimated Delivery: 7–15 business days after dispatch.
Customs duties and taxes (if applicable) are the responsibility of the buyer.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
You can track your order status anytime using the provided tracking number.
5. Delays
While we strive to meet our shipping timelines, occasional delays may occur due to weather, customs, or courier service issues.
Diamlux Fine Jewelry is not liable for such delays, but we will support you in tracking and resolving any issues promptly.
6. Packaging
All items are securely packed in premium, tamper-proof packaging to ensure safe delivery and a luxury unboxing experience.
7. Contact Us
For shipping-related inquiries or urgent requests:
📧 Email: diamluxfinejewelry@gmail.com
📞 Phone: +91-9316854034 / +1 2029607485